I'm a UX researcher, artist, and publisher based in Montreal, Québec. At the heart of everything I do is creative problem solving.

I currently work as a Senior UX Reseacher at ServiceNow, where I help define how people interact with AI in enterprise software. My focus is on Agentic AI: systems that act on users' behalf and demand new ways of thinking about trust, control, and collaboration between humans and machines. I design and run research across the engineering lifecycle by surfacing patterns that shape strategic product development decisions. I think in edge cases and abstractions, but always return to the same questions: What are people actually trying to do? And how can we make that experience clearer, more intuitive, without losing sight of human needs in the complexity?

My path into this work has been anything but linear. I studied psychology at McGill, during which I concurrently worked in neuroscience labs as a research assistant, the McGill Rare Books Library as an digitization assistant, and an art therapy center as a therapists’ co-facilitator. Those experiences revealed something crucial about how people construct meaning (through language, material culture, creative expression) and showed me how to find coherence across apparently disconnected forms of understanding.

Outside of my research practice, I run Dazy Chains, a fiber arts project exploring the intersection of technology and craft. After becoming part of the online fiber arts community in 2022, this work evolved into Needlebound, a publication that creates space for textile artists navigating digital culture. I direct and produce each issue, centering materiality, slowness, and the often invisible labor of making.

In everything I make, I'm always looking for the spaces between: between what technology promises and what people actually need, between antiquated craft knowledge and contemporary digital realities, between what we think we know and what we're still learning. These are the spaces where I'm most excited to work, where uncertainty becomes generative and something unexpected might emerge if you're willing to sit with the discomfort of complexity.